Job Overview:

The Restaurant Manager is responsible for overseeing all aspects of a restaurant’s operations, ensuring that the establishment is operating efficiently and profitably. The manager is responsible for managing and motivating staff, ensuring quality customer service, managing inventory, controlling costs, and maintaining high standards of cleanliness and hygiene. The restaurant manager also creates and implements marketing and promotional strategies to attract and retain customers.

Key Responsibilities:

• Manage and oversee all aspects of the restaurant’s operations, including staff management, customer service, inventory control, and financial management.
• Hire, train, and motivate staff to provide quality service and maintain a positive work environment.
• Develop and implement marketing and promotional strategies to attract and retain customers.
• Ensure compliance with health and safety regulations, food safety standards, and labor laws.
• Manage inventory, order supplies, and control costs to ensure profitability.
• Monitor and evaluate customer feedback, making changes to improve customer satisfaction.
• Maintain a clean and hygienic restaurant environment, ensuring that all equipment and facilities are in good working condition.
• Prepare financial reports, including profit and loss statements, and monitor financial performance to ensure the restaurant is meeting its goals and objectives.
• Develop and maintain positive relationships with customers, suppliers, and other stakeholders.

Requirements

Desired Qualifications:

• Proven experience as a restaurant manager or in a similar role.
• Excellent communication, leadership, and organizational skills.
• Strong financial management skills, including budgeting, forecasting, and cost control.
• In-depth knowledge of restaurant operations, including food service, inventory management, and customer service.
• Familiarity with industry standards and regulations, including health and safety regulations, food safety standards, and labor laws.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Excellent problem-solving skills and the ability to make quick decisions under pressure.
• A passion for food and customer service.

Education:

• A high school diploma or equivalent is required for this position. A degree or diploma in hospitality or a related field is preferred.

Experience:

• Candidates for this position should have a minimum of 2-3 years of experience in restaurant management or a similar role. Experience managing a team and working in a fast-paced environment is essential.