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Resourcing & Talent Management Specialist Full-time Job

May 9th, 2023 at 14:22   General   Nairobi   Reference: 1747
Job Details

Job Description


Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.


Reporting to the Senior Manager – Resourcing & Talent Management, the position the role holder will deliver business resourcing requirements in line with manpower plan and skill requirements for the business.  The role is responsible for development of resourcing strategies to attract & retain digital ready and techy talent for an agile organization. Responsible for leading employer branding, driving manpower planning, talent mapping, assessment and placement. Collaborate with respective business stakeholders to understand their talent needs and align resourcing strategies to meet the people plans.  Ensure customer obsession and diversity is focused on in resourcing approaches, processes, selection and placement.


  • Designs and applies Talent Demand Planning framework to lead others through the talent conversations to identify future talent gaps and actions that will have the biggest impact within the business
  • Uses internal and external data and trends to assess talent needs of the business and uses insight to inform a short-medium term talent strategy
  • Use the Talent Matrix and Talent Review process to create development plans, succession plans for key/critical roles.
  • Talent Scouting through partnerships with various institutions of learning.  Collaborations with other industry operators etc. (rrunning selection centers for graduate recruitment and more senior vacancies).
  • Talent Database Management – To establish a continous talent mapping and maintain a talent database which will allow the business to reduce time and effort spent on the identification and recruitment of talent into the business at all levels
  • Establish governance, process and accountabilities for resourcing and selection.
  • Build workforce plans and headcount budgets into resourcing strategy
  • Uses data to assess talent needs of the business and uses insight to inform a short-medium term resourcing strategy
  • Develop Competency-Based Interviews to assess candidates for Standard and Specialist roles.
  • Select, administer, and interpret recognized Ability Tests and Psychometric Tools for Candidate Assessment in line with legal, ethical and technical standards.
  • Translate Safaricom Employer Value Proposition and Brand to identify appropriate attraction , selection and media channels  to develop cost-effective resourcing campaigns
  • Drive positive hiring manager and candidate experience throughout the resourcing process
  • Select and apply best fit resourcing technologies as per the business needs
  • Work with recruitment agencies to successfully recruit all key/ required skills into the organization within agreed SLA aligned to approved workforce plans.
  • Develop diversity of business talent pools on gender, physically challenged.
  • Review against all vacancies within account managed, our internal talent pool to place ready now talent into vacant roles before going out for external recruitment
  • Manage relationships with external providers including recruiting firms, institutions of higher learning, background checkers etc.
  • Produce reports and statistical data as required to include weekly reporting on recruitment initiatives, talent identified and placed, and challenges faced; Monthly reports – against workforce plan and other key performance indicators
  • Participate in Career Fairs and enhance Safaricom brand as employer of choice for employees of choice



  • Must have qualifications – External
  • Bachelor’s Degree and Higher National Diploma in HRM
  • 6 years’ work experience in a busy HR environment in a large Technology or Commercial organization. He/ She must have 3 years’ experience in talent management.
  • Extensive experience in conducting competency-based interviewing and assessment centers as selection tools
  • Experience in coaching staff and line managers on best recruitment and selection principles/practices and interviewing skills
  • Stakeholder management experience

Core competencies

  • Working with Others – Identifies people’s needs, interests and motives to be able to influence the decisions they make.  Pro-actively adapts own style and approach to build rapport, and work with others more effectively.  Builds and maintains strong relationships and networks
  • Operational Excellence – Experienced talent and executive searcher who has managed significant portfolios of complex recruitment for multiple demanding clients base with a deep functional expertise.  Focuses on achieving maximum performance and driving continuous improvement
  • Creativity and Innovation – Finds creative ways to exploit opportunities and solve problems.  Takes risks and pushes what is possible
  • Business Know how – Uses data and research to make decisions that are competitively and financially robust.  Balances current and future needs.  Acts in line with legal, regulatory, professional and ethical standards.

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 31 May. 2023

Company Description
Safaricom Kenya