JOB PURPOSE

• You ensures swap stock availability by conducting technical repair and testing of M-KOPA faulty products returned to the warehouse, including solar-powered Televisions, solar control units, smartphones, and other assorted accessories.
• You will report to the Repairs Team Lead.

Main Responsibilities

• You will carry out component analysis of solar control boxes, solar-powered televisions, customized connecting cables, bulbs, torches, solar panels, and smartphones
• You will perform the initial screening and quality checks of all M-KOPA faulty devices to identify product failure reasons
• You will perform technical repairs of all M-KOPA products using hand tools and power tools
• You will improve technical knowledge, especially on new product entries and discovery of new fault codes
• You will test and inspect products after repair to identify possible problems that could lead to future product failures
• You will refurbish product and “make new” of all repaired products before dispatch to retail outlets
• You will maintain equipment by performing regular maintenance checks, replacing parts, or performing repairs to repair equipment such as hand tools and power tools
• You will diagnose problems with repair equipment and making recommendations for repair or replacement
• You will ensure accurate data capture and tracking of all repaired units, fault codes, and resolutions promptly
• You will conduct periodic cycle counts and monthly stock counts
• You will observe set Kaizen 6S principles
• You will meet the daily set targets of repair products per day to ensure the required swap stock is availed

EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED

• Education: A minimum Diploma in electronics engineering
• Experience: 1 year of professional experience in electronics engineering with relevant repairs experience
• Ability to communicate technical information, both verbally and in writing
• Well-versed with the systems, tools, and procedures used in testing & failure analysis
• Experience using the required software
• Good attitude towards acquiring new knowledge
• Able to work under pressure and tight datelines
• Self-motivated and able to work independently
• Good Interpersonal skills
• Hands-On experience working with embedded systems