Regional Operations Manager – East Africa at Wasafiri Consulting Ltd April, 2020

Wasafiri is a fast growing, values-led consultancy business, committed to delivering change in Africa. Established in 2010 by a small group of Australian, British, Zambian and Rwandan development professionals, we are driven by the opportunity to contribute to the continent’s future.


The Regional Operations Manager (ROM) will have both project-specific and more general corporate-level responsibilities. In terms of project-specific responsibilities, the ROM will support a portfolio of projects based in East Africa, working closely with the project teams, including the Project Directors (PD), Team Leaders (TL), Research Managers (RM) and Project Coordinators (PC), to provide overall operation, risk and financial support to Wasafiri projects and ensure donor compliance with operational, risk and financial processes. In terms of corporate-level responsibilities, the ROM will lead the East African office’s health, safety and security (HS&S) policies and procedures and ensure that our operations are compliant with the major donors and clients funding Wasafiri work. More detail on the ROM’s responsibilities are outlined in the attached.


We are looking for the candidate to demonstrate a proven track record with the following essential professional skills and experience:

  • Excellent project management and operational experience: Candidate must have at least 7 years of experience managing complex projects and initiatives, particularly in Africa, including related to security management and field movement management.
  • Proven business and network record: Demonstration of existing networks with security operators at national and sub-national levels in Kenya will be highly considered, as well as a broad understanding of the local contexts in which Wasafiri works.
  • Proven track record on operations: Demonstration of experience in managing large scale movements in hostile and difficult environments.
  • Excellent interpersonal and communication skills: Strong written and oral communication skills in both English and Kiswahili is essential
  • Strong knowledge of donor compliance: Knowledge of donor (DFID and/or USAID at minimum) policies and regulations required. Interview will include questions related to donor compliance.

The following are desirable skills and experience:

  • Consulting experience: Experience working within or with a commercial consultancy.
  • Living and working in East Africa: Ideally with the right to live and work in Kenya.

The successful candidate that will thrive with the role in Wasafiri will be able to describe the following style and approach with how they work:

  • Excited to be in an entrepreneurial environment: A willingness to be flexible in the role, do what it takes to get the job done; comfortable negotiating with senior clients, and willing to, when needed, get stuck in with basic tasks.
  • Proactivity and autonomy: Values collaboration, relationships and high-quality delivery. The role requires a proactive and collaborative style, and an ability to work independently.

Closing Date : 15 June, 2020


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