QUALITY OF SERVICE TECHNOLOGIST, ZICTA

ZICTA

ROLE PURPOSE

To assist in the monitoring QoS of licensed networks to the prescribed as prescribed in the QoS framework.

KEY RESPONSIBILITIES

  • Assists in monitoring the performance of networks including Quality of Service(QoS) in line with the license framework and the technical standards
  • Maintains a database  performance indicators for each license
  • Assists in the provision of periodical performance reports for all licensed operators
  • Provides technical and maintenance support of the ZICTA QoS equipment
  • Assists ZICTA in responding to queries regarding QoS measurements
  • Undertakes technical audits regarding performance of providers with regards to prescribed performance parameters
  • Performs other related duties incidental to the work described herein

QUALIFICATIONS AND EXPERIENCE

  • At least 2 years’ experience in the telecommunications sector or industry
  • Minimum Diploma degree in electronics or electrical engineering or related field

CORE COMPETENCIES

  • Demonstrated hands-on experience
  • Demonstrated ability to work to deadlines
  • Demonstrated ability to work with groups in an inclusive and participatory manner
  • Excellent communication and interpersonal skills

To apply please visit www.zicta.zm.

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