People Service Center Administrator at Newmont Corporation May, 2024

Newmont is the world’s leading gold company and a producer of copper, silver, zinc and lead. The Company’s world-class portfolio of assets, prospects and talent is anchored in favorable mining jurisdictions in Africa, Australia, Latin America & Caribbean, North America, and Papua New Guinea. Newmont is the only gold producer listed in the S&P 500 Index and is widely recognized for its principled environmental, social and governance practices. The Company is an industry leader in value creation, supported by robust safety standards, superior execution and technical proficiency. Newmont was founded in 1921 and has been publicly traded since 1925.

At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences to support delivering results together.

Our Africa operations employ approximately 5,900 employees and contractors, with the majority working at the Ahafo Mine. We offer an unparalleled blend of opportunity and career satisfaction with all the benefits you would expect from a global company. This, combined with our growth opportunities, makes Newmont a great company to work.

Our Akyem and Ahafo mines have made significant sustainable community development investments in our host communities. These include establishing Development Funds at our Akyem and Ahafo operational areas with each mine contributing US$1 per ounce of gold sold and 1% of net pre-tax annual profit into its community development fund.

Join us and unearth your potential in a global company that is at the forefront of shaping the future of the mining industry.

About This Role


  • This role provides administrative support and exceptional customer service to employees across various People-related inquiries. The ideal candidate will possess a strong understanding of People processes and procedures, excellent communication skills and a passion to deliver high-quality service.

In This Role You Will

People Contact Center Administration.


  • Serve as the point of contact for employees seeking HR assistance, responding to inquiries via phone, email, or in-person in a timely and professional manner.
  • Accurately document inquiries and maintain data accuracy.
  • Provide friendly, supportive guidance to employees and managers on information requests, self-service transactions, workflow, and People portals.
  • Assist with administration of People programs such as Data Management, Time, and Attendance (Kronos) etc.
  • Collaborate with People team members to address complex issues or escalate inquiries as needed to ensure timely resolution.
  • Support various tasks in the People Service Center in the scope of People and benefits administration, including but not limited to leave, educational allowance, housing advance, mid-month salary advance requests, long service payments etc.
  • Support purchasing and invoicing administration.
  • Maintain online People content on Discovery; regularly reviews and ensure accuracy and relevance of content for Africa audience.
  • Prepare People-related documents, reports and metrics as needed.
  • Stay informed about changes to People policies, regulations, and best practices to ensure accurate and compliant responses to employee inquiries.

People Systems Implementation / Enhancement.


  • Participate in the successful functional implementation of, and updates to, a variety of People technologies including but not limited to CORE, UKG, SAP.
  • Recommend and evaluate improvements to company processes.
  • Contribute to the successful implementation of system enabled processes.
  • Highlight / Identify gaps in existing functionality and solve complex problems in People Business applications.
  • Maintain a working knowledge of software applications, People issues and processes so that information is efficiently and easily gathered with a high degree of accuracy with emphasis on continuous improvement.

Your Training, Skills & Experience Checklist

Formal Qualification (including Professional Registrations).


  • A Bachelor of Science or Bachelor of Arts in Business, Human Resources, Computer Science, Mathematics, or related technical field.



  • Between 2 to 4 years’ experience with SAP, Success Factors, Kronos).
  • Experience with case/issue management.
  • Experience with Helpdesk/contact Center Operations.
  • Strong understanding of People processes, policies, and regulations.

Technical Skills.


  • SAP Human Capital Management (HCM)/SuccessFactors experience
  • Advanced analytical and problem-solving skills.
  • Advanced communication (written and verbal) and interpersonal skills.
  • Advanced computer literacy skills – MS Office (Word, Excel, PowerPoint), and Visio.
  • Identify and understand business needs.

Behavioral Attributes.


  • Assertive.
  • Influential.
  • Customer focused.
  • Attention to detail.
  • Confidentiality.
  • Flexibility.
  • Multi-tasking.
  • Reliability.
  • Team player.

Working Conditions


  • The position is located in Accra at the Accra Regional Hub.
  • Travel as and when required.

We understand no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Submit your CV and Application on Company Website : Click Here

Closing Date : 7th June, 2024

Go to our Homepage To Get Relevant Information.

Please login with Candidate account to view more fields.
Only candidates can apply for this job.

DREAMS Program Officer-Lupane at Pangaea Zimbabwe Aids Trust. PZAT June, 2024

Job Description The Program Officer will be the Pangaea Zimbabwe focal person at district level, responsible for working with health service providers, community stakeholders and key partners involved in Key Populations and Adolescent Girls and Young Women (AGYW) programming; to improve access to HIV prevention, care and treatment services in Lupane Duties and Responsibilities Build capacity of health workers to

HR & Admin Manager at Boomplay June, 2024

Job Description Human Resources: Recruitment: Publish recruitment advertisements, screen resumes, organize interviews, conduct background checks, and handle offer applications & onboarding, etc. Training: Organize employee training activities to enhance employees’ skills and qualities. Performance Management: Communicate with employees about their work performance and collect feedback from them. Compensation & Benefits: Ensure the accurate and timely completion of salary calculations and

Audley / Personal Assistant at Global Windsor Group June, 2024

Job Description Manage calendar and schedule meetings and appointments handle correspondence, including emails, calls, and letters. Source personal supplies Coordinate travel arrangements, including flights, accommodations and itineraries. Manage diary and schedule meetings and appointments Screen and direct phone calls and distribute correspondence Act as the point of contact between the manager and internal/external clients Assist with personal tasks and errands

Chartered Accountant at J-Six Group June, 2024

Job Description Trading and Logistix, a subsidiary of J-Six Group, is looking to engage business-savvy Chartered Accountant. Preferred candidates must have prior experience in the hospitality sector, Responsibilities Assisting management in the decision-making process by monitoring the budgets and financial forecasts. Coordinate the financial activities of the team across all locations Computing taxes and ensuring all remittances are made before

Sales Executive at Julshomes Real Estate Company June, 2024

Job Description Manage the overall coordination, including the research, development and distribution of PowerPoint presentations to executive management for key marketing initiatives under the direction of the Director. Lead integrated marketing communication and creative/campaign planning, development and execution for all company products, including messaging communications, advertising, direct marketing, etc. Create and manage the monthly/annual marketing plan for a subset of
JOB SCAM ALERT!! Never Pay To Get A Job. Legitimate companies don’t ask for money. is not responsible for monies paid to Scammers.