Front Office Receptionist at MNC Consulting Group Limited April, 2024

MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting.

Summary

Our client who is in the hotel industry is seeking to recruit a qualified Front Office Executive/ Receptionist who is good in sales, customer service, digital marketing, negotiation and tele-sales. The qualified candidate should be presentable, creative, smart, outspoken with good command of English and very confident.

Salary: 25,000

Responsibilities

  • Greet and welcome guests at the hotel.
  • Answer questions and address customer complaints
  • Answer all incoming calls and redirect them or keep messages.
  • Check, sort and forward emails.
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Market and Sell hotel services via social media and other marketing channels.

Requirements

  • At least a diploma in business management or customer service.
  • Prior experience in a similar role.
  • Good negotiation skills.
  • Good telephone etiquette and very professional.
  • Passionate with customer service and marketing.
  • Beautiful and outspoken.
  • Quick at responding to customer queries.
  • Excellent communication, interpersonal, leadership and conflict resolution skills.
  • Self-driven with ownership mentality.
  • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
  • Commitment to providing exceptional service to customers and support to staff members.
  • Excellent multi-tasking and time-management skills.
  • Proven sales record.
  • Team player

Submit your CV, copies of relevant documents and Application to:

hr@mncconsulting.co.ke

Use the title of the position as the subject of the email

Closing Date : 26 April. 2024

Go to our Homepage To Get Relevant Information.


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