DISPATCH CLERK at Yalelo Limited August, 2018

Yalelo Limited

ZAMBIA’S #1 FISH!

Yalelo is seeking highly motivated, energetic, and hard-working individuals with a passion for customer service in the following roles:

Dispatch Clerk (Kitwe)

At Yalelo, we work in a fast-paced environment where attention to detail and proactive initiative is critical to the success of the business. The primary purpose of this role is to provide warehousing & logistics distribution and maintenance and delivery of fish commodity and other goods in accordance with agreed customer service levels.

The Right-Fit candidate will have the following knowledge, skills and attributes:

a. Strong organization skills
b. Attention to detail
c. Good interpersonal
d. Customer service and telephone communication skills
e. Work independently and within a team;
f. handle multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment
g. Professional work ethic and not afraid of hard work

Job Purpose

a. Assign motor vehicles and drivers for conveyance of merchandise and passengers and compiles lists of available vehicles
b. Schedule and optimises route plans in alignment with customer expectations and internal KPIs
c. Prepare picking slips, delivery notes and Trip sheets for warehouse staff and drivers for efficient loading and dispatch of the deliveries on time
d. Maintain constant communication with drivers, logistics and sales staff to ensure customers delivery needs are addressed
e. Monitor the loading of trucks by warehouse staff and ensure the loads are complete to customer’s satisfaction.
f. Monitor paperwork and shipment documentation for accuracy
g. Communicate all relevant information effectively to involved parties to ensure proper execution
h. Handle internal and external customer concerns in a quick and courteous manner, escalating matters based on priority
i. Develop relationships with all cross-sectional staff; utilize relationships to influence others and gain willing cooperation
j. Perform other duties and special projects as assigned

The Essentials:

a. Diploma in Purchasing and Supply or any related field
b. Computer literate
c. Grade 12 Certificate
d. More two years’ experience in same or related industry
e. Experience as a dispatcher with courier company is added advantage
f. Able to work in a 24x7x365 days environment

This is a full-time position and the successful candidate must be available to work weekdays and weekends.

Kitwe residents encouraged to apply.

If you’re the one, Yalelo wants to hear from you today!!! Only email applications will be accepted. Email your application letter and your CV to careers@yalelo.com

CLOSING DATE FOR RECEIVING EMAIL APPLICATIONS IS FRIDAY 7th September, 2018.

 

Go to our Homepage To Get Relevant Information.

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