BUSINESS BANKER at FNB December, 2018



To develop, maintain and grow enduring and rewarding relationships with customers by effectively selling, cross selling and fulfilment of sales leads generated by the Business Outbound Sales (BOS) consultants. To provide credit risk and relationship management support function for portfolio sizes of up to 250 customers with an annual turnover of up to ZMW 10million.

experience and qualifications

  • Minimum Grade 12 Certificate with 5 credits and passes in English and Mathematics.
  • Diploma or degree in Commerce or a related field.
  • Minimum of 5 years general banking experience.
  • Role related product knowledge.
  • 3Market segment knowledge role – preferably in sales within a financial services industry.


  • Identify and utilise opportunities to increase market share.
  • Sales of all bank products.
  • Grow existing customer portfolios by cross selling.
  • Relationship Management.
  • Identifying clients’ needs and delivering customized solutions to a portfolio of both existing and new clients.
  • Deal with customer complaints and ensure that they are resolved to the satisfaction of the client.
  • Delivering Sales revenue / sales budget.
  • Provide customers with solutions and alternatives to satisfy their needs and wants.
  • Processing of customer requests and queries in an efficient manner.
  • Be ready to serve the customer and look professional.
  • Understand the needs and wants of the customer.
  • Provide customers with solutions and alternatives to satisfy their needs and wants (sell and cross sell).
  • Provide the customers with all information required to make an informed decision.
  • Help the customers understand how best to use the bought solutions ensure that customers are served promptly & efficiently.
  • Refer customers / leads to appropriate specialists e.g. forex.
  • Adherence to FNB Golden Rules.
  • Execute activities within risk and compliance requirements.
  • Provide proper and correct product information.
  • Correct and error free execution of sales processes (Leads, campaigns, opening of accounts, upsell, cross sell and overdraft).
  • Compliance with internal procedures and processes.
  • Achieve competence against all key result areas required.
  • Any other duties as may be assigned by Line Management from time to time.

To apply for this job please visit

Go to our Homepage To Get Relevant Information.

Please login with Candidate account to view more fields.
Only candidates can apply for this job.

Inclusion Officer at Alight May, 2024

We are and always have been about amazing global citizens taking action to change our world. Forty years ago, Chicago businessman Neal Ball recruited a volunteer relief team who deployed to the Thai-Cambodian border Summary ORAM is in search of an experienced and committed Inclusion Trainer to join our team in Kenya. We are seeking a candidate with a demonstrated

Regional Executive Officer – Nyanza Region at St John Ambulance May, 2024

St. John Ambulance is an international humanitarian Organization and is a foundation of the Order of St. John. St John Kenya is a charity established by St John Ambulance of Kenya Act Cap 259 for the purposes of, among other things, offering relief to the injured and sick people without discrimination through its first aid and health programs. Overall Job

Business Advisory Expert at Bopinc May, 2024

At Bopinc, we believe the best products should be available, where they matter most. Fulfilling aspirations and needs is key. Through the power of entrepreneurship, every new idea is turned upside down and inside out. Until we find the right innovation, right for low-income communities Responsibilities Conduct needs assessments among enterprises and suggest priority areas for business advisory. Tailor our

Facilities Manager at World Agroforestry Centre (ICRAF) May, 2024

The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Overview The position will oversee and ensure operational excellence is achieved in facilities administration across the organization by partnering with key departments, program teams, and country leaders (at

MEL Manager at Improving Economies for Stronger Communities (IESC) May, 2024

IESC is a nonprofit organization dedicated to equitable, sustainable economic growth in developing countries. We believe that a robust private sector is the cornerstone of resilient economies and stable countries. IESC strengthens businesses and public and private institutions. Summary IESC is seeking an experienced MEL Manager for F2F A2F which is being implemented in Kenya, Tanzania and Liberia through September
JOB SCAM ALERT!! Never Pay To Get A Job. Legitimate companies don’t ask for money. is not responsible for monies paid to Scammers.