Host / Hostess Full-time Job
May 9th, 2023 at 14:27 General Nairobi Reference: 1759Job Details
Job Description
The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer a professional, friendly greeting and engaging service
- Understand the Server’s tasks in the outlet
- Understand shift-end reports in the outlet and the POS system
- Assist guests regarding food and beverage menu items in an informative and helpful way
- Have knowledge of all menu items, garnishes, contents and preparation methods
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Your experience and skills include:
- Previous service experience an asset
- Previous Point of Sale System experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Method of Application
Submit your CV and Application on Company Website : Click Here
Closing Date : 31 May. 2023
Company Description
Fairmont Hotels & Resorts