BUSINESS DEMAND ANALYST Full-time Job

Business Demand Analyst
Reports to: Head of Technology Planning.

Objectives of the Job

• To manage the demand for network services arising from other BTC departments and
coordinate a response on behalf of the Technology Division.
• To establish a contact strategy and act as a single point of contact between Technology
Division and BTC User departments require network services.
• Coordinate the detailed design and planning of the solution and update the User
department on progress.
• Pass details to the Accounts Receivables to ensure that transfer charging payments are
made.

Qualification

• BSc/ BEng in Computing / Software Engineering/ Telecommunications Engineering,
or Equivalent.

Experience

• 5 years’ experience in Telecommunications Engineering/ICT environment.
• Business analysis experience is an added advantage.
• Proven contract management and supplier relationship management experience
required.
• Proven negotiation ability with demonstrable results.
Legal Certification/ Professional Membership
• ERB compliant.