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Assistant Camp Manager Full-time Job

Jul 26th, 2022 at 11:21   Tourism & Restaurants   Arusha   67 views Reference: 163
Job Details

ASSISTANT CAMP MANAGER

Vacancy title: Assistant Camp Manager

Type: FULL TIME

Deadline of this Job: 31 July 2022

Industry: Hospitality, and Tourism,

Duty Station: Serengeti

Date Posted: July 22, 2022,

Base Salary: Not Disclosed

Department: FIELD OPERATIONS

Reports to: CAMP MANAGER and OPERATIONS MANAGER

Position Summary:

As an Assistant Camp Manager your role is to assist the camp manager in ensuring that the camp systems, facilities, activities, and staff work together in a smooth, safe and harmonious manner so as to ensure that guests have a memorable stay.

Job Description (Duties and Responsibilities);

To include, but are not limited to;

1) Assist in answering any inquiries pertaining to camp policies and services and resolve guests, visitors, or client’s complaints.

2) Lead, manage, teach, and coach camp teams, including support members, food services, housekeeping, laundry, maintenance, and other team members.

3) Assist in performance management to ensure efficient operations and adherence to company standards, policies and procedures.

4) Greet and briefing basic information to guests, visitors, or clients

5) Assist in resolving customer complaints or problems.

6) Assist in Managing guest services and activities

7) Inspect guest rooms, public areas, and grounds for cleanliness and appearance.

8) Assist in Coordinating front-office and Back of House activities of the camp with Central office

9) Assist in monitoring petty cash activity of the camp

10) Assisting in oversee assigned duties of staffs to ensure safety or compliance with rules.

11) Document organizational or operational procedures.

12) Assisting in managing movement of staffs according to company policy

13) Other duties as assigned by the Camp Manager, Operation manager and Managing Director.

QUALIFICATIONS

• Minimum 2 years’ experience as in hospitality industry

• Previous experience in bush camps will be highly valued

• Studies according to the position

• High level of English speaking

• Leadership skills, guest oriented, strong communication skills

• Team-orientation, loyalty and excellent leadership skills

• Flexibility, commitment, dedication, and reliability

• Good manners and a positive attitude

• A hospitable and service-oriented attitude

• Age in between 30-45 yrs old.

Job application procedure

If you meet the requirements and interested in this exciting opportunity, please send your application and resume in only one Pdf document not later than 31st July 2022 to [email protected].

Company Description
Embalakai Camp offers a semi-permanent tented camp in the heart of the Serengeti. Our company provides superior service ensuring our guests needs are met to the highest standards. Embalakai Camps aim is to bring clients into the Tanzanian Wilderness to indulge in a once in a lifetime experience while protecting the natural integrity of the land. We are a Tanzanian owned company with more than 40 years combined experience in the hospitality and tourism industry allowing us the provision to be role models in the market. We are team of highly committed real life/genuine people committed to providing the ultimate accommodation experience for a well-deserved rest in between days spent exploring the magic and beauty of the Tanzanian landscapes and wildlife.Embalakai is intimately set in the heart of the Serengeti, allowing guests to experience a truly unique wildlife setting. The greatest luxury comes from being able to truly connect with nature, the heart of our very existence. Embalakai Camp offers the opportunity to take a break from everyday life and gives guests the opportunity to relax in the very heart of the Serengeti.